Returns & Refunds

Cancellation Policy
Orders once placed cannot be cancelled.

Exchange Policy

We only replace items under specific conditions - if they are defective or damaged and are un-opened. If you need to exchange it for the same item, send us an email at and send your item to:

Humble Express LLP,
R-1, Ankita Apartment, Navghar Road,
Mulund (E), Mumbai - 400081.

Refunds are processed in a maximum of 15 days and the amount will be transferred back into the account/card. Please email us at with any questions or needed support.

Please make sure to include:

  • Your name
  • Date of purchase
  • The items you would like refunded
  • Order Number 
  • The reason for the return (optional, but we’ve love to use your feedback to improve our products)
    (Add images for us to expedite the process for you)

Please note:

  • For brewing equipment warranty repair claims, the customer will be responsible for delivering the machine/equipment to our office in Mumbai.
  • Return of merchandise will be updated once available
  • Returns for products/equipment/items available on website, if purchased at our outlets, can be redirected to +91 7738268833 / for return or refund policy